Parseur incident

Inbound emails are being delayed

Minor Resolved View vendor source →

Parseur experienced a minor incident on March 23, 2021, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2021, 04:45 PM UTC
Resolved
Mar 23, 2021, 08:01 PM UTC
Duration
3h 16m
Detected by Pingoru
Mar 23, 2021, 04:45 PM UTC

Update timeline

  1. investigating Mar 23, 2021, 04:45 PM UTC

    Our email collector service notified us of delays receiving emails. You can track the resolution of this incident on the following page: https://status.postmarkapp.com/incidents/149727

  2. investigating Mar 23, 2021, 05:09 PM UTC

    Delays are starting to clear up. Postmark is working through a backlog of queued message and getting them processed as quickly as possible.

  3. monitoring Mar 23, 2021, 05:24 PM UTC

    The flow of emails has resumed and things are getting back to normal. Monitoring the situation.

  4. monitoring Mar 23, 2021, 06:49 PM UTC

    Some customers are still experiencing delays in catching up with the backlog. Still monitoring.

  5. monitoring Mar 23, 2021, 07:44 PM UTC

    According to our service provider, the backlog queue is now cleared. All emails should be processing as normal now: https://status.postmarkapp.com/incidents/149727 Will keep monitoring for a bit.

  6. resolved Mar 23, 2021, 08:01 PM UTC

    Activity is back to normal.