Parseur incident

Outbound emails unavailable for up to 72 hours

Minor Resolved View vendor source →

Parseur experienced a minor incident on September 19, 2023, lasting 13h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2023, 05:56 PM UTC
Resolved
Sep 20, 2023, 07:44 AM UTC
Duration
13h 48m
Detected by Pingoru
Sep 19, 2023, 05:56 PM UTC

Update timeline

  1. identified Sep 19, 2023, 05:56 PM UTC

    Outbound emails are unavailable for up to 72 hours. Automated password reset does not work. Please contact support if you want to reset your password. Parsing failure notifications by emails are not available during this outage. Please use webhooks with the "template needed" trigger to get notifications about parsing failures.

  2. resolved Sep 20, 2023, 07:44 AM UTC

    Outbound emails are flowing again.