Parseur incident

Degraded email reception

Minor Resolved View vendor source →

Parseur experienced a minor incident on October 16, 2024, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2024, 09:55 PM UTC
Resolved
Oct 16, 2024, 10:52 PM UTC
Duration
56m
Detected by Pingoru
Oct 16, 2024, 09:55 PM UTC

Update timeline

  1. investigating Oct 16, 2024, 09:55 PM UTC

    We are investigating a slowdown in the processing of emails.

  2. monitoring Oct 16, 2024, 10:27 PM UTC

    The source of the slowdown has been identified and fixed. We are monitoring the situation as it is going back to normal. No email was lost in the incident.

  3. resolved Oct 16, 2024, 10:52 PM UTC

    All delayed emails are now processed and the service is back to normal. We would like to apologize for this incident.