Parseur incident

Delayed document processing

Major Resolved View vendor source →

Parseur experienced a major incident on October 25, 2024 affecting Parseur API, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2024, 03:32 AM UTC
Resolved
Oct 25, 2024, 04:05 AM UTC
Duration
32m
Detected by Pingoru
Oct 25, 2024, 03:32 AM UTC

Affected components

Parseur API

Update timeline

  1. investigating Oct 25, 2024, 03:32 AM UTC

    Documents processing is delayed. Investigating...

  2. investigating Oct 25, 2024, 03:45 AM UTC

    We have identified and fixed the issue and are now processing the backlog

  3. monitoring Oct 25, 2024, 03:56 AM UTC

    The backlog has cleared. We're monitoring the situation.

  4. resolved Oct 25, 2024, 04:05 AM UTC

    Outage is resolved