Parseur experienced a major incident on August 8, 2025, lasting 55m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 08, 2025, 03:21 AM UTC
An incident is currently in progress. The cause has been identified and is causing delays in the creation of new documents. Service is expected to be restored within approximately 30 minutes. We apologize for any inconvenience caused.
- investigating Aug 08, 2025, 03:34 AM UTC
The issue has been identified and a fix is in progress. We’re doing everything we can to restore the service as soon as possible.
- monitoring Aug 08, 2025, 03:45 AM UTC
The issue has been identified and a fix is in progress. Service should be back within about 15 minutes.
- resolved Aug 08, 2025, 03:58 AM UTC
The issue is now fixed