Parseur incident

Delayed document deletion

Minor Resolved View vendor source →

Parseur experienced a minor incident on March 17, 2026, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 08:10 AM UTC
Resolved
Mar 20, 2026, 06:14 AM UTC
Duration
2d 22h
Detected by Pingoru
Mar 17, 2026, 08:10 AM UTC

Update timeline

  1. identified Mar 17, 2026, 08:01 AM UTC

    We have resolved an issue that delayed our automated document deletion system. The deletion process has resumed, but it may take a few hours for the system to process the backlog and fully catch up to your configured retention settings.

  2. monitoring Mar 18, 2026, 08:00 AM UTC

    We are monitoring the resolution of the issue and will keep you updated once it is resolved.

  3. resolved Mar 20, 2026, 06:14 AM UTC

    Incident is resolved, retention is now applied in real time.