ParishSOFT incident

Unable to access GoGlobal 4.8, Logos Dashboard or Remote Solutions System 2.

Critical Resolved View vendor source →

ParishSOFT experienced a critical incident on October 15, 2019 affecting Logos GoGlobal 4.8 and ParishSOFT Remote Solutions - System 2, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2019, 07:34 PM UTC
Resolved
Oct 16, 2019, 08:36 PM UTC
Duration
1d 1h
Detected by Pingoru
Oct 15, 2019, 07:34 PM UTC

Affected components

Logos GoGlobal 4.8ParishSOFT Remote Solutions - System 2

Update timeline

  1. investigating Oct 15, 2019, 07:34 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 16, 2019, 01:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 16, 2019, 01:20 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 16, 2019, 08:36 PM UTC

    This incident has been resolved.