ParishSOFT incident

ParishSOFT Call Center - Service Disruption

Critical Resolved View vendor source →

ParishSOFT experienced a critical incident on November 13, 2019 affecting ParishSOFT Support Call Center, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2019, 06:18 PM UTC
Resolved
Nov 13, 2019, 07:28 PM UTC
Duration
1h 10m
Detected by Pingoru
Nov 13, 2019, 06:18 PM UTC

Affected components

ParishSOFT Support Call Center

Update timeline

  1. investigating Nov 13, 2019, 06:18 PM UTC

    ParishSOFT is currently experiencing issues with the Call Center which may result in longer wait times for a representative. We are currently investigating the issue.

  2. resolved Nov 13, 2019, 07:28 PM UTC

    This incident has been resolved.