ParishSOFT incident

ParishSOFT Family Suite Census Performance Degradation

Major Resolved View vendor source →

ParishSOFT experienced a major incident on March 8, 2021 affecting ParishSOFT Family Suite and ParishSOFT Family Suite - AIM Products and 1 more component, lasting 4h 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2021, 05:25 PM UTC
Resolved
Mar 08, 2021, 09:50 PM UTC
Duration
4h 24m
Detected by Pingoru
Mar 08, 2021, 05:25 PM UTC

Affected components

ParishSOFT Family SuiteParishSOFT Family Suite - AIM ProductsParishSOFT Aim SyncParishSOFT Remote Solutions - System 1ParishSOFT Remote Solutions - System 2

Update timeline

  1. identified Mar 08, 2021, 05:25 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Mar 08, 2021, 09:50 PM UTC

    This incident has been resolved.