ParishSOFT incident

ParishSOFT Family Suite Isidore Offering users unable to generate Offering Reports

Major Resolved View vendor source →

ParishSOFT experienced a major incident on March 8, 2021 affecting ParishSOFT Family Suite, lasting 10d. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2021, 05:27 PM UTC
Resolved
Mar 18, 2021, 05:38 PM UTC
Duration
10d
Detected by Pingoru
Mar 08, 2021, 05:27 PM UTC

Affected components

ParishSOFT Family Suite

Update timeline

  1. identified Mar 08, 2021, 05:27 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 08, 2021, 09:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 18, 2021, 05:38 PM UTC

    This incident has been resolved.