ParishSOFT incident

Slowness in Parishsoft Accounting

Minor Resolved View vendor source →

ParishSOFT experienced a minor incident on December 2, 2020 affecting ParishSOFT Accounting, lasting 117d 17h. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2020, 07:59 PM UTC
Resolved
Mar 30, 2021, 01:25 PM UTC
Duration
117d 17h
Detected by Pingoru
Dec 02, 2020, 07:59 PM UTC

Affected components

ParishSOFT Accounting

Update timeline

  1. investigating Dec 02, 2020, 07:59 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 23, 2021, 02:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 30, 2021, 01:25 PM UTC

    After continuing to monitor for a month we have seen no instances of slowness related to the original root cause. This issue is resolved.