ParishSOFT incident

Reports of Inability to Click Certain Buttons for Some Users

Critical Resolved View vendor source →

ParishSOFT experienced a critical incident on March 26, 2021 affecting ParishSOFT Family Suite, lasting 6d. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2021, 09:57 PM UTC
Resolved
Apr 01, 2021, 10:29 PM UTC
Duration
6d
Detected by Pingoru
Mar 26, 2021, 09:57 PM UTC

Affected components

ParishSOFT Family Suite

Update timeline

  1. identified Mar 26, 2021, 09:57 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 30, 2021, 01:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 30, 2021, 01:25 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 01, 2021, 10:29 PM UTC

    This incident has been resolved.