ParishSOFT incident

Inability to Access Parishsoft Family Suite

Critical Resolved View vendor source →

ParishSOFT experienced a critical incident on May 27, 2021 affecting ParishSOFT Family Suite, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2021, 03:56 PM UTC
Resolved
May 27, 2021, 07:21 PM UTC
Duration
3h 25m
Detected by Pingoru
May 27, 2021, 03:56 PM UTC

Affected components

ParishSOFT Family Suite

Update timeline

  1. investigating May 27, 2021, 04:18 PM UTC

    We are currently investigating this issue.

  2. monitoring May 27, 2021, 04:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2021, 07:21 PM UTC

    This incident has been resolved.