ParishSOFT incident

Unable to connect to PSFS products resulting in a Redis Cache yellow screen error.

Major Resolved View vendor source →

ParishSOFT experienced a major incident on September 14, 2021 affecting ParishSOFT Family Suite and ParishSOFT Accounting, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2021, 04:50 PM UTC
Resolved
Sep 14, 2021, 05:03 PM UTC
Duration
12m
Detected by Pingoru
Sep 14, 2021, 04:50 PM UTC

Affected components

ParishSOFT Family SuiteParishSOFT Accounting

Update timeline

  1. identified Sep 14, 2021, 04:55 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Sep 14, 2021, 05:03 PM UTC

    This incident has been resolved.