ParishSOFT experienced a major incident on September 28, 2021 affecting ParishSOFT Family Suite and ParishSOFT Family Suite - AIM Products and 1 more component, lasting 17h 45m. The incident has been resolved; the full update timeline is below.
Affected components
ParishSOFT Family SuiteParishSOFT Family Suite - AIM ProductsParishSOFT AccountingParishSOFT Remote Solutions - System 1
Update timeline
- identified Sep 28, 2021, 07:12 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 29, 2021, 12:57 PM UTC
This incident has been resolved.