ParishSOFT incident

ParishSOFT Ann Arbor Office Power Outage

Critical Resolved View vendor source →

ParishSOFT experienced a critical incident on November 10, 2021 affecting ParishSOFT Support Call Center, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2021, 05:21 PM UTC
Resolved
Nov 10, 2021, 10:05 PM UTC
Duration
4h 44m
Detected by Pingoru
Nov 10, 2021, 05:21 PM UTC

Affected components

ParishSOFT Support Call Center

Update timeline

  1. identified Nov 10, 2021, 05:21 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 10, 2021, 06:44 PM UTC

    We have dispersed support staff to remote locations and call availability should improve.

  3. resolved Nov 10, 2021, 10:05 PM UTC

    This incident has been resolved.