ParishSOFT incident

Unable to Login to ParishSOFT Family Suite Projects

Critical Resolved View vendor source →

ParishSOFT experienced a critical incident on April 3, 2022 affecting ParishSOFT Family Suite, lasting 5h 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2022, 12:59 PM UTC
Resolved
Apr 03, 2022, 06:29 PM UTC
Duration
5h 30m
Detected by Pingoru
Apr 03, 2022, 12:59 PM UTC

Affected components

ParishSOFT Family Suite

Update timeline

  1. identified Apr 03, 2022, 05:59 PM UTC

    We have identified an issue preventing the successful login of users into ParishSOFT Family Suite products. Restoration efforts are in progress.

  2. resolved Apr 03, 2022, 06:29 PM UTC

    This incident has been resolved.