Paragon incident

Schedule-triggered workflow executions not appearing in Task History

Major Resolved View vendor source →

Paragon experienced a major incident on July 20, 2023 affecting Task History and Workflows, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 06:25 PM UTC
Resolved
Jul 21, 2023, 07:08 PM UTC
Duration
1d
Detected by Pingoru
Jul 20, 2023, 06:25 PM UTC

Affected components

Task HistoryWorkflows

Update timeline

  1. investigating Jul 20, 2023, 06:25 PM UTC

    We are investigating an issue where some workflows with the Scheduler trigger are not executing at the scheduled time.

  2. identified Jul 20, 2023, 07:02 PM UTC

    We have identified the issue with Scheduler-triggered workflows. Scheduler-triggered workflows are running as expected, but their executions are not persisting to Task History. Our engineering team is currently working on releasing a fix for this issue.

  3. monitoring Jul 21, 2023, 03:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 21, 2023, 07:08 PM UTC

    This incident has been resolved.