Paragon incident

Degraded execution performance

Minor Resolved View vendor source →

Paragon experienced a minor incident on October 26, 2023 affecting Workflows and Connect API, lasting 23h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2023, 01:57 PM UTC
Resolved
Oct 27, 2023, 01:09 PM UTC
Duration
23h 12m
Detected by Pingoru
Oct 26, 2023, 01:57 PM UTC

Affected components

WorkflowsConnect API

Update timeline

  1. identified Oct 26, 2023, 01:57 PM UTC

    Workflow executions are taking longer than usual to execute. Responses may take longer than usual and Intermittent 5xx codes may be returned from the API. Executions will still execute and succeed.

  2. monitoring Oct 26, 2023, 02:28 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Oct 27, 2023, 01:09 PM UTC

    This incident has been resolved.