Paragon incident

Task History Delayed and Some Queries Timing Out

Minor Resolved View vendor source →

Paragon experienced a minor incident on May 30, 2024 affecting Task History and Workflows and 1 more component, lasting 14h 57m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2024, 12:49 AM UTC
Resolved
May 30, 2024, 03:46 PM UTC
Duration
14h 57m
Detected by Pingoru
May 30, 2024, 12:49 AM UTC

Affected components

Task HistoryWorkflowsConnect API

Update timeline

  1. identified May 30, 2024, 12:49 AM UTC

    We are currently investigating an issue where some queries to Paragon endpoints are taking longer-than-expected to complete. This includes writing successful executions to task history. Paragon is scaling up resources to address this issue.

  2. resolved May 30, 2024, 03:46 PM UTC

    This incident has been resolved. After monitoring overnight and completing a review, Paragon determined that timeouts and delays were limited, and systems are operational.