Paragon incident

Degraded workflow performance for some customers

Minor Resolved View vendor source →

Paragon experienced a minor incident on October 4, 2024 affecting Workflows, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2024, 07:44 PM UTC
Resolved
Oct 04, 2024, 09:36 PM UTC
Duration
1h 51m
Detected by Pingoru
Oct 04, 2024, 07:44 PM UTC

Affected components

Workflows

Update timeline

  1. investigating Oct 04, 2024, 07:44 PM UTC

    We are currently investigating abnormally high queueing latencies for workflows in a small number of projects. If your project has been impacted, our team will reach out directly with an update.

  2. monitoring Oct 04, 2024, 08:21 PM UTC

    We have scaled up resources and are seeing lower levels of queueing latency for all impacted customers. We are continuing to monitor as the system processes executions that were delayed during the incident window.

  3. resolved Oct 04, 2024, 09:36 PM UTC

    This incident has been resolved.