Paragon incident

Some webhooks are failing to execute.

Major Resolved View vendor source →

Paragon experienced a major incident on February 3, 2025 affecting Workflows, lasting 22h 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 04:41 PM UTC
Resolved
Feb 04, 2025, 03:15 PM UTC
Duration
22h 33m
Detected by Pingoru
Feb 03, 2025, 04:41 PM UTC

Affected components

Workflows

Update timeline

  1. investigating Feb 03, 2025, 04:41 PM UTC

    We are currently investigating this issue.

  2. identified Feb 03, 2025, 06:02 PM UTC

    Cron triggers are currently stuck and not firing. We've identified the issue and looking for a root cause.

  3. monitoring Feb 03, 2025, 11:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 04, 2025, 03:15 PM UTC

    All cron triggers have been restored with no data loss. Workflow triggers have resumed normal operation.