Paragon incident

Degraded Test Step Performance

Minor Resolved View vendor source →

Paragon experienced a minor incident on February 21, 2025 affecting Workflow Editor, lasting 21h 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2025, 12:33 AM UTC
Resolved
Feb 21, 2025, 10:12 PM UTC
Duration
21h 38m
Detected by Pingoru
Feb 21, 2025, 12:33 AM UTC

Affected components

Workflow Editor

Update timeline

  1. investigating Feb 21, 2025, 12:33 AM UTC

    We’ve identified issues with the Dashboard’s Test Step functionality not passing data as expected. We are actively working on a resolution.

  2. identified Feb 21, 2025, 04:54 PM UTC

    We've identified a fix for the issue with the Dashboard's Test Step functionality not passing data as expected. We are currently deploying the fix and anticipate the issue will be resolved this morning.

  3. resolved Feb 21, 2025, 10:12 PM UTC

    This incident has been resolved.

  4. postmortem Feb 25, 2025, 09:32 PM UTC

    On February 12, 2025, we identified an issue in our Test Workflow feature where using certain Paragon variables in workflow steps caused downstream issues in testing the full workflow. Upon reports from multiple customers, we escalated the issue and deployed a hot-fix to resolve it. We have also introduced additional automated tests for this scenario to prevent similar issues in the future.