Paradox EU experienced a major incident on June 13, 2023 affecting SMS, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
SMS
Update timeline
- investigating Jun 13, 2023, 07:41 PM UTC
We have been notified of a service disruption to one of our service providers that is currently impacting inbound SMS messages to Paradox systems. Inbound SMS messages may be delayed.
- resolved Jun 13, 2023, 09:59 PM UTC
This incident has been resolved. All components have returned to service.