Paradox EU experienced a minor incident on July 25, 2023 affecting WhatsApp, lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
WhatsApp
Update timeline
- investigating Jul 25, 2023, 01:43 PM UTC
We are currently experiencing delays in sending WhatsApp messages across our application.
- identified Jul 26, 2023, 11:05 PM UTC
The issue related to WhatsApp messages on our platform is ongoing, however, our partner, Meta, has identified the problem and is currently working on a resolution. We appreciate your understanding and patience in this matter. We will updates as we have further information.
- resolved Jul 27, 2023, 02:35 PM UTC
Whatapp messaging has returned to full service. Delayed messages will be delivered over the next few hours.