Parade incident

API Issues

Notice Resolved View vendor source →

Parade experienced a notice incident on March 22, 2022 affecting Broker Portal APIs and Aljex Integration and 1 more component, lasting 16h 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2022, 03:09 PM UTC
Resolved
Mar 23, 2022, 07:39 AM UTC
Duration
16h 30m
Detected by Pingoru
Mar 22, 2022, 03:09 PM UTC

Affected components

Broker Portal APIsAljex IntegrationCarrier Portal APIsBroker Portal UIMcLeod Capacity Creator IntegrationCarrier Portal UIMcLeod DFM Public APIsCarrier IdentityLoad QuickviewInternal Integration APIs

Update timeline

  1. investigating Mar 22, 2022, 03:09 PM UTC

    We are currently investigating API downtime affecting our integrations and the broker and carrier portals.

  2. investigating Mar 22, 2022, 03:10 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 22, 2022, 05:39 PM UTC

    A fix has been implemented and we are monitoring the results

  4. resolved Mar 23, 2022, 07:39 AM UTC

    This incident has been resolved.