Parade incident

DAT Posting authentication errors

Major Resolved View vendor source →

Parade experienced a major incident on May 10, 2022, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2022, 03:50 PM UTC
Resolved
May 10, 2022, 07:05 PM UTC
Duration
3h 14m
Detected by Pingoru
May 10, 2022, 03:50 PM UTC

Update timeline

  1. investigating May 10, 2022, 03:50 PM UTC

    We are currently investigating issues with DAT postings not happening. The DAT authentication service seems to be down on the DAT side, and we are actively working with their team to resolve this and unblock accounts.

  2. resolved May 10, 2022, 07:05 PM UTC

    We have resolved the DAT authentication issues with DAT. All posting accounts should now be unblocked, and our support team is running a backfill to repost all posting updates that we may have missed during the incident.