Parade experienced a critical incident on September 5, 2024, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 05, 2024, 02:08 PM UTC
We are currently investigating an issue that is affecting all load postings to DAT and Truckstop. This incident has been ongoing all morning, and is preventing loads from being posted and updated to DAT and Truckstop loadboards. We have identified the root cause and are currently working on releasing a hotfix.
- monitoring Sep 05, 2024, 03:21 PM UTC
A fix has been deployed and we are monitoring the results. We are also going to run a backfill to fix unposted loads for affected customers over the next hour.
- resolved Sep 05, 2024, 05:16 PM UTC
We have resolved the issues causing the errors in posting to DAT and Truckstop. Backfills have been started for the affected customers. All load postings should be fully operational going forward.