Parabola Outage History

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Parabola had 35 outages in the last 2 years totaling 80h 22m of downtime — averaging 1.4 incidents per month.

There were 35 Parabola outages since September 24, 2024 totaling 80h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.parabola.io

Minor June 10, 2026

Visualizations slow or failing to load

Detected by Pingoru
Jun 10, 2026, 05:31 PM UTC
Resolved
Jun 10, 2026, 10:52 PM UTC
Duration
5h 20m
Affected: Flow Builder
Timeline · 3 updates
  1. investigating Jun 10, 2026, 05:31 PM UTC

    We're currently investigating reports of visualizations not loading, or taking longer than expected to load, within Parabola. The issue appears to be intermittent and does not affect all visualizations or all users.

  2. identified Jun 10, 2026, 05:40 PM UTC

    The issue with visualizations has been identified and a fix is being developed

  3. resolved Jun 10, 2026, 10:52 PM UTC

    This incident has been resolved!

Read the full incident report →

Notice June 9, 2026

Brief disruption to flow runs and editor sync

Detected by Pingoru
Jun 09, 2026, 03:58 PM UTC
Resolved
Jun 09, 2026, 03:58 PM UTC
Duration
—
Affected: Flow BuilderFlow Runs
Timeline · 1 update
  1. resolved Jun 09, 2026, 03:58 PM UTC

    From 13:24 to 13:32 UTC 2026-06-09, a small number of offline/scheduled runs failed, and some flow content saves may not have synced to the editor as expected. This was due to a brief disruption in a third-party service; the underlying service has fully recovered, and our systems have been stable since 13:32 UTC with no recurrence. If you ran a flow during this window and are unsure whether it completed, we recommend checking the flow's Run History and re-running the flow is necessary.

Read the full incident report →

Minor June 2, 2026

Prowork Sidebar errors

Detected by Pingoru
Jun 02, 2026, 11:08 PM UTC
Resolved
Jun 02, 2026, 11:08 PM UTC
Duration
—
Affected: Flow Builder
Timeline · 1 update
  1. resolved Jun 02, 2026, 11:08 PM UTC

    We have detected and identified errors in chatting with the assistive chat sidebar Prowork 2026-06-02 20:20-21:10 UTC. They are now resolved; users may resume conversations

Read the full incident report →

Major June 1, 2026

Investigating email delivery issues

Detected by Pingoru
Jun 01, 2026, 02:53 PM UTC
Resolved
Jun 01, 2026, 05:33 PM UTC
Duration
2h 39m
Affected: Flow BuilderFlow Runs
Timeline · 5 updates
  1. investigating Jun 01, 2026, 02:53 PM UTC

    We're currently investigating reports of issues with sending and receiving emails. We're actively looking into the cause and will provide updates as we learn more.

  2. investigating Jun 01, 2026, 02:54 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 01, 2026, 03:12 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jun 01, 2026, 03:13 PM UTC

    We are continuing to investigate this issue.

  5. resolved Jun 01, 2026, 05:33 PM UTC

    This incident has been resolved. Email sending through Parabola has been fully restored, and flows that send email are operating normally. Earlier today, a subset of outbound emails failed to send. We identified the cause, took corrective action, and confirmed that delivery is back to normal. We're still working to identify and resend emails that were queued or failed during the affected window. We'll follow up with impacted customers directly as we complete this cleanup.

Read the full incident report →

Major May 21, 2026

Parabola application down and flow runs failing

Detected by Pingoru
May 21, 2026, 08:52 PM UTC
Resolved
May 21, 2026, 09:00 PM UTC
Duration
8m
Affected: Flow BuilderFlow Runs
Timeline · 2 updates
  1. monitoring May 21, 2026, 08:52 PM UTC

    From 2026-05-21 20:37 - 20:45 UTC, the Parabola application was unavailable and flow runs were failing. During that time, webhook flow triggers were lost. Flows can now be retried.

  2. resolved May 21, 2026, 09:00 PM UTC

    This incident has been stabilized and is resolved.

Read the full incident report →

Major April 23, 2026

Builder Chat Assistant and Custom Transforms broken

Detected by Pingoru
Apr 23, 2026, 03:28 AM UTC
Resolved
Apr 23, 2026, 08:00 PM UTC
Duration
16h 32m
Affected: Flow BuilderFlow Runs
Timeline · 2 updates
  1. investigating Apr 23, 2026, 02:35 AM UTC

    We are currently investigating a situation where the chat assistant and custom transforms are not working, as of 2026-04-23 02:20 UTC

  2. resolved Apr 23, 2026, 03:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 13, 2026

Increased Errors in Custom Transform Steps

Detected by Pingoru
Apr 13, 2026, 08:07 PM UTC
Resolved
Apr 14, 2026, 04:54 AM UTC
Duration
8h 46m
Affected: Flow Runs
Timeline · 2 updates
  1. monitoring Apr 13, 2026, 08:07 PM UTC

    An issue at our underlying AI provider is causing increased errors in some Custom Transform and Email file-parsing steps.

  2. resolved Apr 14, 2026, 04:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 11, 2026

Errors in some CSV/Excel steps

Detected by Pingoru
Mar 11, 2026, 04:00 PM UTC
Resolved
Mar 11, 2026, 05:57 PM UTC
Duration
1h 56m
Affected: Flow Runs
Timeline · 4 updates
  1. investigating Mar 11, 2026, 04:00 PM UTC

    We are investigating reports of increased failures in CSV/Excel parsing steps

  2. identified Mar 11, 2026, 04:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 11, 2026, 05:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 11, 2026, 05:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 4, 2026

Microsoft integrations failing

Detected by Pingoru
Feb 04, 2026, 03:08 PM UTC
Resolved
Feb 04, 2026, 04:19 PM UTC
Duration
1h 10m
Affected: Flow Runs
Timeline · 2 updates
  1. identified Feb 04, 2026, 03:08 PM UTC

    Microsoft integrations have been failing since 2026-02-03 16:00 UTC -- we have identified the cause and are working to resolve it

  2. resolved Feb 04, 2026, 04:19 PM UTC

    This incident has been resolved. Integrations with Microsoft Excel, Sharepoint, and Dynamics were failing 2026-02-03 16:00 UTC - 2026-02-04 16:19 UTC

Read the full incident report →

Major January 8, 2026

Custom Transforms are not working

Detected by Pingoru
Jan 08, 2026, 08:48 PM UTC
Resolved
Jan 08, 2026, 09:14 PM UTC
Duration
26m
Affected: Flow Runs
Timeline · 3 updates
  1. identified Jan 08, 2026, 08:48 PM UTC

    Custom Transforms are failing to execute; we are investigating and have identified the root issue.

  2. monitoring Jan 08, 2026, 09:02 PM UTC

    The fix has been deployed and the impact is over The Custom Transform step was broken from 2026-01-08 19:22 - 21:00 UTC

  3. resolved Jan 08, 2026, 09:14 PM UTC

    This incident has been fully resolved. The Custom Transform step was broken from 2026-01-08 19:22 - 21:01 UTC

Read the full incident report →

Major December 15, 2025

Errors in scheduled flow runs, triggered flow runs, and editing

Detected by Pingoru
Dec 15, 2025, 10:15 PM UTC
Resolved
Dec 16, 2025, 01:25 AM UTC
Duration
3h 10m
Affected: Flow BuilderFlow Runs
Timeline · 4 updates
  1. identified Dec 15, 2025, 10:15 PM UTC

    There is an issue which is causing scheduled flow runs, triggered flow runs, and editing & saving flows to fail. Errors building and saving were 21:28 - 21:41 UTC 2025-12-15 . We are mitigating further impact on flow runs. Scheduled runs as of 21:28 UTC 2025-12-15 are delayed.

  2. identified Dec 15, 2025, 10:15 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Dec 15, 2025, 10:55 PM UTC

    A fix has been implemented and both flow building and flow runs should be fully functional. There were errors building and saving 21:28 - 21:41 UTC 2025-12-15 There were 400 Flows that have failed -- they had been scheduled for 21:28 - 22:25 UTC 2025-12-15

  4. resolved Dec 16, 2025, 01:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 14, 2025

Delays in scheduled runs and step calculations

Detected by Pingoru
Nov 14, 2025, 03:56 PM UTC
Resolved
Nov 14, 2025, 04:07 PM UTC
Duration
11m
Affected: Flow BuilderFlow Runs
Timeline · 2 updates
  1. identified Nov 14, 2025, 03:56 PM UTC

    We are addressing reports of delayed runs and slower steps.

  2. resolved Nov 14, 2025, 04:07 PM UTC

    We have implemented a fix and are seeing step and flow run times return to normal levels.

Read the full incident report →

Critical October 31, 2025

Parabola application down

Detected by Pingoru
Oct 31, 2025, 08:45 PM UTC
Resolved
Oct 31, 2025, 09:00 PM UTC
Duration
14m
Affected: Flow Builder
Timeline · 3 updates
  1. investigating Oct 31, 2025, 08:45 PM UTC

    Access to the Parabola application is failing as of 2025-10-31 20:38 UTC. We are investigating the root-cause and working to stabilize.

  2. monitoring Oct 31, 2025, 08:49 PM UTC

    The issue is identified and stabilized. The application was inaccessible from 2025-10-31 20:37 - 20:45 UTC. The root-cause was an operations error. Webhook uploads at this time may have failed.

  3. resolved Oct 31, 2025, 09:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Some flows failing

Detected by Pingoru
Oct 20, 2025, 01:29 PM UTC
Resolved
Oct 20, 2025, 02:32 PM UTC
Duration
1h 2m
Affected: Flow Runs
Timeline · 3 updates
  1. investigating Oct 20, 2025, 01:29 PM UTC

    We are investigating reports of flow runs failing, starting around 2025-10-20 12:50 UTC

  2. monitoring Oct 20, 2025, 01:58 PM UTC

    The issue has largely been resolved, we are continuing to monitor to confirm.

  3. resolved Oct 20, 2025, 02:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 19, 2025

Scheduled Runs were not running

Detected by Pingoru
Oct 19, 2025, 02:00 AM UTC
Resolved
Oct 19, 2025, 02:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 20, 2025, 02:16 AM UTC

    From 2025-10-19 00:48 - 02:09 UTC , no scheduled runs were running. This incident is now stabilized; scheduled runs have resumed. We are investigating to confirm any additional impact. The root cause was an infrastructural configuration error.

Read the full incident report →

Minor October 7, 2025

Elevated Error Rates for Custom Transforms

Detected by Pingoru
Oct 07, 2025, 04:06 PM UTC
Resolved
Oct 07, 2025, 04:24 PM UTC
Duration
17m
Affected: Flow Runs
Timeline · 3 updates
  1. investigating Oct 07, 2025, 04:06 PM UTC

    We are investigating reports of increased errors for the Custom Transform step.

  2. identified Oct 07, 2025, 04:14 PM UTC

    Our underlying LLM provider is experiencing issues. As a result, Custom Transforms are failing more frequently.

  3. resolved Oct 07, 2025, 04:24 PM UTC

    A fix has been implemented and Custom Transform executions are succeeding again.

Read the full incident report →

Notice September 17, 2025

Microsoft integrations -- results view frozen

Detected by Pingoru
Sep 17, 2025, 09:03 PM UTC
Resolved
Sep 17, 2025, 10:41 PM UTC
Duration
1h 38m
Affected: Flow Runs
Timeline · 2 updates
  1. investigating Sep 17, 2025, 09:39 PM UTC

    We are currently investigating display issues of the Microsoft Sharepoint and OneDrive integrations

  2. resolved Sep 17, 2025, 10:41 PM UTC

    We have resolved the issue with editing and reviewing Microsoft integrations

Read the full incident report →

Minor September 3, 2025

Elevated error rates for some steps

Detected by Pingoru
Sep 03, 2025, 08:22 PM UTC
Resolved
Sep 04, 2025, 10:12 PM UTC
Duration
1d 1h
Affected: Flow Runs
Timeline · 3 updates
  1. investigating Sep 04, 2025, 09:37 PM UTC

    Custom Transform steps are currently experiencing elevated error rates due to an upstream OpenAI error.

  2. investigating Sep 05, 2025, 12:04 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 05, 2025, 12:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 22, 2025

Custom Transform steps: elevated error rates due to an upstream OpenAI error.

Detected by Pingoru
Aug 22, 2025, 01:35 PM UTC
Resolved
Aug 22, 2025, 05:14 PM UTC
Duration
3h 38m
Affected: Flow Runs
Timeline · 4 updates
  1. identified Aug 22, 2025, 01:35 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 22, 2025, 01:35 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 22, 2025, 02:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 22, 2025, 05:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 2, 2025

Flows stay open, even when completed

Detected by Pingoru
Jul 02, 2025, 07:56 PM UTC
Resolved
Jul 02, 2025, 10:58 PM UTC
Duration
3h 1m
Affected: Flow BuilderFlow Runs
Timeline · 3 updates
  1. identified Jul 02, 2025, 09:33 PM UTC

    Running flows are not finishing, which blocks further flows from running and blocks the ability to edit flows in the UI. We have identified the issue and are implementing a fix.

  2. monitoring Jul 02, 2025, 10:41 PM UTC

    The flows affected by this incident are being unblocked or restarted

  3. resolved Jul 02, 2025, 10:58 PM UTC

    This incident has been resolved, flows are running again

Read the full incident report →

Minor June 10, 2025

Slowness in chat side-bar and AI features

Detected by Pingoru
Jun 10, 2025, 05:53 PM UTC
Resolved
Jun 10, 2025, 09:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 10, 2025, 05:53 PM UTC

    From 2025-06-10 07:30 - 17:00 UTC, our chat side-bar and AI features had degraded or delayed performance. The root-cause was with our AI/LLM provider; we are monitoring

Read the full incident report →

Major June 3, 2025

Parabola Application and Website Broken

Detected by Pingoru
Jun 03, 2025, 02:00 PM UTC
Resolved
Jun 03, 2025, 06:18 PM UTC
Duration
4h 17m
Affected: WebsiteFlow Builder
Timeline · 4 updates
  1. identified Jun 03, 2025, 04:11 PM UTC

    The parabola.io website and documentation is unavailable for many users. The root-cause is our CMS provider. The flow-builder Application, parabola.io, had some slowness and unavailability from 2025-06-03 14:00 - 17:00 UTC Scheduled flow-runs and backend processes are unaffected

  2. identified Jun 03, 2025, 05:02 PM UTC

    The parabola.io website and documentation is unavailable for many users. The root-cause is our CMS provider. The flow-builder Application, parabola.io, had some slowness and unavailability from 2025-06-03 14:00 - 17:00 UTC Scheduled flow-runs and backend processes are unaffected

  3. identified Jun 03, 2025, 05:02 PM UTC

    The parabola.io website is unavailable (root-cause: our CMS provider). The flow-builder Application is online after an earlier degration. Scheduled flows are unaffected.

  4. resolved Jun 03, 2025, 06:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 22, 2025

User login was blocked

Detected by Pingoru
May 22, 2025, 09:49 PM UTC
Resolved
May 22, 2025, 07:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved May 22, 2025, 09:49 PM UTC

    From 2025-05-22 18:45 - 19:20 UTC, many customers were unable to log in to Parabola. During this time, the scheduled runs for those customers also failed. Run retries after the incident proceeded as normal; users do not need to do anything. The root cause was a coding error.

Read the full incident report →