Parabola experienced a minor incident on May 5, 2025 affecting Flow Runs, lasting 18h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Flow Runs
Update timeline
- investigating May 05, 2025, 01:03 PM UTC
We are investigating increased error rates with the Custom Transform step.
- identified May 05, 2025, 02:02 PM UTC
Custom Transform steps are seeing increased error rates. The issue has been identified and is with the underlying AI service provider. We are working towards a fix.
- monitoring May 05, 2025, 07:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 05, 2025, 07:48 PM UTC
This incident has been resolved.