Papertrail incident

Delayed log ingestion

Minor Resolved View vendor source →

Papertrail experienced a minor incident on October 31, 2025 affecting Log Collection and Log Search and 1 more component, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 03:15 PM UTC
Resolved
Oct 31, 2025, 06:51 PM UTC
Duration
3h 36m
Detected by Pingoru
Oct 31, 2025, 03:15 PM UTC

Affected components

Log CollectionLog SearchSearch Alerts

Update timeline

  1. investigating Oct 31, 2025, 03:15 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 31, 2025, 06:51 PM UTC

    This incident has been resolved.