Paperspace experienced a major incident on October 3, 2025 affecting US (NY2), lasting 1d 14h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 03, 2025, 08:44 AM UTC
We've identified an ongoing issue impacting Core Machines in NY2. Our engineering team is actively investigating the root cause and working diligently toward a resolution. We understand how disruptive this may be and sincerely apologize for the inconvenience. Please rest assured that resolving this remains a top priority, and we’ll keep you updated with progress as soon as more information becomes available.
- identified Oct 03, 2025, 09:13 AM UTC
We’re currently investigating an issue affecting Core Machines. Our engineers are actively looking into the root cause to restore full functionality as quickly as possible. Thank you for your patience while we work on this, and we’ll share updates as soon as we have more details.
- identified Oct 03, 2025, 12:18 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 03, 2025, 02:35 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 03, 2025, 05:10 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 03, 2025, 09:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 04, 2025, 11:40 PM UTC
This incident has been resolved.