Paperspace experienced a critical incident on December 10, 2025 affecting US (CA1), lasting 2h 4m. The incident has been resolved; the full update timeline is below.
Affected components
US (CA1)
Update timeline
- identified Dec 10, 2025, 06:00 AM UTC
We have identified a service disruption affecting all resources in the CA1 region. Our team is working to restore services as quickly as possible. Users may be unable to access their Core VMs during this time. Further updates will be provided as recovery progresses.
- monitoring Dec 10, 2025, 07:06 AM UTC
Our teams have applied a fix and connectivity in the CA1 region is returning to normal. We are monitoring the environment to confirm full recovery.
- resolved Dec 10, 2025, 08:05 AM UTC
This incident has been resolved. The core machines should be working as intended. Thank you for your patience and cooperation.