Paperspace experienced a major incident on January 16, 2026 affecting Gradient, lasting 5h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 16, 2026, 10:27 AM UTC
Our engineering team is investigating reports of service disruption impacting Gradient notebooks. At this point, users may experience intermittent issues with their notebooks. We apologize for the inconvenience and appreciate your patience and cooperation as we work to resolve the issue. Our engineers are actively investigating the cause and working towards a solution. We will share an update once we have further details.
- identified Jan 16, 2026, 12:20 PM UTC
Our Engineering team has identified the cause of the service disruption impacting Gradient notebooks and is actively working on a fix. At this time, users may continue to experience intermittent issues with their notebooks. Our team is implementing a solution to resolve the issue as soon as possible. We will provide another update once the fix is deployed and the service is restored.
- monitoring Jan 16, 2026, 04:20 PM UTC
A fix has been implemented and the service has been fully restored. Our engineering team has resolved the issue, and we are actively monitoring the system to ensure continued stability.
- resolved Jan 16, 2026, 04:21 PM UTC
This incident has been resolved.