Paperspace experienced a major incident on December 26, 2025 affecting US (NY2) and Gradient, lasting 21d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 26, 2025, 02:55 PM UTC
We are currently investigating a network disruption that is preventing users from interacting with Gradient notebooks.
- identified Dec 26, 2025, 03:38 PM UTC
The issue has been identified and a fix is being implemented.
- identified Dec 26, 2025, 05:10 PM UTC
We are continuing to work on a fix for this issue.
- identified Dec 26, 2025, 07:55 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 26, 2025, 09:27 PM UTC
A fix has been deployed. Users should be able to create and interact with their notebooks normally. Awaiting confirmation before closure.
- investigating Dec 27, 2025, 07:50 AM UTC
We are currently investigating a network disruption that is preventing users from interacting with Gradient notebooks. Our engineers are working on resolution of the Gradient notebooks' unavailability.
- investigating Dec 27, 2025, 04:12 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 27, 2025, 08:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 16, 2026, 04:21 PM UTC
This incident has been resolved.