Paperless Post incident

Degraded text message sending

Paperless Post is currently experiencing a minor incident affecting Text message sending and iOS App and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 23, 2026, 10:59 PM UTC
Resolved
Ongoing
Duration
● 1h 14m
Detected by Pingoru
Jun 23, 2026, 10:59 PM UTC

Affected components

Text message sendingiOS AppAndroid App

Update timeline

  1. identified Jun 23, 2026, 10:59 PM UTC

    We are experiencing a third-party outage that is affecting a subset of Card and Flyer text message recipients. Affected recipients may appear as "Sending..." for an extended period of time before updating to "Failed" status. We are working with our sending partner to resolve the outage and will ensure any affected messages are sent out once a resolution is reached.