Paperless Post incident

Image Loading Issues

Minor Resolved View vendor source →

Paperless Post experienced a minor incident on September 5, 2017, lasting 23h 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2017, 09:18 PM UTC
Resolved
Sep 06, 2017, 09:10 PM UTC
Duration
23h 52m
Detected by Pingoru
Sep 05, 2017, 09:18 PM UTC

Update timeline

  1. investigating Sep 05, 2017, 09:18 PM UTC

    We're currently experiencing an issue with card images & previews loading. Our developers are investigating this issue and are working on a fix. We'll post updates here once we have more information. We're very sorry for the inconvenience caused by this!

  2. monitoring Sep 05, 2017, 10:56 PM UTC

    Cards images & previews should load on the site again. If you still encounter any issues, please contact the support team at [email protected].

  3. resolved Sep 06, 2017, 09:10 PM UTC

    The issue with the card images loading has been resolved.