Paperless Post incident

Intermittent Site Outage

Minor Resolved View vendor source →

Paperless Post experienced a minor incident on September 30, 2019 affecting Website and Image Rendering and Loading and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2019, 07:03 PM UTC
Resolved
Sep 30, 2019, 07:55 PM UTC
Duration
52m
Detected by Pingoru
Sep 30, 2019, 07:03 PM UTC

Affected components

WebsiteImage Rendering and LoadingEmail SendingPayment Processing

Update timeline

  1. investigating Sep 30, 2019, 07:03 PM UTC

    We are currently experiencing intermittent site issues and are investigating the cause. Our apologies for the inconvenience. We will provide updates as soon as we have them available.

  2. monitoring Sep 30, 2019, 07:27 PM UTC

    We have identified the issue and will continue to monitor the site. Thank you for your patience!

  3. resolved Sep 30, 2019, 07:55 PM UTC

    We have fully resolved this site outage issue at this time. Let us know if we can help with anything else!