Paperless Post experienced a minor incident on December 15, 2020 affecting Email Sending, lasting 3h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Email Sending
Update timeline
- investigating Dec 15, 2020, 09:40 PM UTC
Gmail is currently experiencing delivery issues on their end, so we suggest waiting to send to any emails using Google at this time. We will provide an update as soon as we have more details about the timeline for their fix. Sending to all other domains is not impacted at this time.
- investigating Dec 16, 2020, 12:06 AM UTC
Google has resolved their delivery issues. Any impacted emails will now be re-sent. Please note this may take some time, and we will follow up as soon as all emails have been delivered.
- resolved Dec 16, 2020, 12:44 AM UTC
All Gmail addresses that previously bounced during Google’s outage have now been resent.