Paperless Post incident

Add Recipients/Guests and Tracking Page Issue

Critical Resolved View vendor source →

Paperless Post experienced a critical incident on July 19, 2021 affecting Website and Email Sending, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2021, 05:09 PM UTC
Resolved
Jul 19, 2021, 05:33 PM UTC
Duration
23m
Detected by Pingoru
Jul 19, 2021, 05:09 PM UTC

Affected components

WebsiteEmail Sending

Update timeline

  1. identified Jul 19, 2021, 05:09 PM UTC

    We are currently experiencing an unexpected issue with the Add Guests/Recipients pages and Tracking pages for our online cards. We have identified the cause and will provide an update once a solution has been implemented. Thank you for your patience.

  2. resolved Jul 19, 2021, 05:33 PM UTC

    Thank you for your patience. We have fully resolved this issue with the Add Guests/Recipients pages and Tracking pages at this time. Everything should now be loading as expected. Let us know if we can help with anything else: https://www.paperlesspost.com/contact