Paperless Post experienced a major incident on November 29, 2021 affecting Website and Image Rendering and Loading and 1 more component, lasting 3h 38m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteImage Rendering and LoadingEmail Sending
Update timeline
- investigating Nov 29, 2021, 05:10 PM UTC
We are currently experiencing an unexpected site outage and are investigating the cause. Our apologies for the inconvenience -- we will provide updates as they are available.
- monitoring Nov 29, 2021, 06:20 PM UTC
Our website is currently stable -- invitations and the My Events page should now be loading as expected. We will continue to monitor and provide a final update once we can confirm the site is performing as expected.
- resolved Nov 29, 2021, 08:48 PM UTC
The site has remained stable and is performing as expected. Please reach out to us at [email protected] if we can help with any questions.