Paperless Post experienced a major incident on December 7, 2021 affecting Email Sending, lasting 7h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 07, 2021, 04:31 PM UTC
The service that hosts our website, AWS, is currently experiencing an issue. This is affecting invite sending through our site. We are waiting for a status update from AWS and will follow up as updates are available. We recommend postponing any sends until this is resolved and apologize for the inconvenience.
- monitoring Dec 07, 2021, 08:14 PM UTC
Our site appears to be stable but we are continuing to monitor the AWS incident here: https://status.aws.amazon.com/. We will provide a final update once AWS has resolved on their end.
- resolved Dec 08, 2021, 12:10 AM UTC
Thank you for your patience. Site issues have been fully resolved at this time; we are not impacted by any remaining AWS outages. Please feel free to reach out to us at [email protected] if we can assist with anything else.