Paperless Post incident

Login Issues

Critical Resolved View vendor source →

Paperless Post experienced a critical incident on September 13, 2022 affecting Website, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2022, 01:04 PM UTC
Resolved
Sep 13, 2022, 01:17 PM UTC
Duration
13m
Detected by Pingoru
Sep 13, 2022, 01:04 PM UTC

Affected components

Website

Update timeline

  1. investigating Sep 13, 2022, 01:04 PM UTC

    We are currently experiencing an issue with logging into the site and we are investigating the cause. Our apologies for the inconvenience.

  2. resolved Sep 13, 2022, 01:17 PM UTC

    This incident has been resolved, and you should be able to log in again as normal. Please reach out to us at [email protected] if we can help with any questions.