Panthur incident
Service Interruption - Reseller Hosting Server - vmres18.web-servers.com.au
Panthur experienced a notice incident on March 14, 2021 affecting Reseller Hosting, lasting 3h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 14, 2021, 11:47 PM UTC
Be advised our internal monitoring has indicated that the Reseller Hosting server vmres18.web-servers.com.au is currently unavailable. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. Additionally this may be impacting access to the WHM Control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
- monitoring Mar 15, 2021, 12:01 AM UTC
The server has been rebooted and is currently running a database consistency check. We will continue to monitor the server in the usual manner.
- resolved Mar 15, 2021, 03:23 AM UTC
This incident has been resolved.