Panthur incident

Fire drill underway at Sydney office

Notice Resolved View vendor source →

Panthur experienced a notice incident on May 18, 2021 affecting Technical Support (Tickets) and Technical Support (Phone), lasting 8m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2021, 01:10 AM UTC
Resolved
May 18, 2021, 01:18 AM UTC
Duration
8m
Detected by Pingoru
May 18, 2021, 01:10 AM UTC

Affected components

Technical Support (Tickets)Technical Support (Phone)

Update timeline

  1. monitoring May 18, 2021, 01:10 AM UTC

    Please be aware that there is a fire drill currently underway at our Sydney office. While this is underway, there will be delays to ticket responses and phone support.

  2. resolved May 18, 2021, 01:18 AM UTC

    This incident has been resolved.