Panthur incident
Service Interruption - Shared Hosting Server - vmcp12.web-servers.com.au
Panthur experienced a notice incident on July 19, 2021 affecting Economy & Business Web Hosting, lasting 6h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 19, 2021, 04:03 AM UTC
Be advised our internal monitoring has indicated that the Shared Hosting server vmcp12.web-servers.com.au is currently down or unavailable. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. We are rebooting this server and will provide an update in 60 minutes, or if there is a significant change in the situation.
- monitoring Jul 19, 2021, 04:06 AM UTC
The server has been successfully rebooted and we are running a database consistency check. We are currently investigating the cause of the issue, and will continue to monitor the server in the usual manner.
- resolved Jul 19, 2021, 10:25 AM UTC
The database consistency check completed. Server is up and running.