Panther Labs experienced a major incident on May 12, 2022 affecting Investigation, Data Retention, and Search (Data Lake), lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 12, 2022, 05:09 PM UTC
Panther has confirmed a Snowflake outage in the AWS us-east-1 region (https://status.snowflake.com/). For Panther customers using Snowflake, ingestion into the data lake, Scheduled Queries, Data Explorer, and Indicator Search are affected. We will continue to update this incident as more information becomes available.
- monitoring May 12, 2022, 06:07 PM UTC
Snowflake has implemented a fix for the outage in the AWS us-east-1 region. Ingestion into the data lake, Scheduled Queries, Data Explorer, and Indicator Search should now function as expected. We will continue to monitor the situation and update this incident to confirm it is resolved or provide more information when possible.
- monitoring May 12, 2022, 06:29 PM UTC
We are continuing to monitor for any further issues.
- resolved May 12, 2022, 06:53 PM UTC
Panther has confirmed that the Snowflake outage in the AWS us-east-1 region is fully resolved and Panther customers are no longer affected. No action is required from Panther customers.