Panther Labs incident

Intermittent Login Failures

Critical Resolved View vendor source →

Panther Labs experienced a critical incident on December 13, 2024 affecting Panther Console (Web App), lasting 9h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 03:22 AM UTC
Resolved
Dec 13, 2024, 12:37 PM UTC
Duration
9h 14m
Detected by Pingoru
Dec 13, 2024, 03:22 AM UTC

Affected components

Panther Console (Web App)

Update timeline

  1. identified Dec 13, 2024, 03:22 AM UTC

    Panther has identified an issue that prevents some customers from accessing the Panther console due to an ongoing AWS incident impacting customers in the US-EAST-1 region. At this point, logging in to the Panther console is the only service that is impacted. No other services appear to be impacted. You can also follow the ongoing incident using AWS’s status page here: https://health.aws.amazon.com/health/status

  2. resolved Dec 13, 2024, 12:37 PM UTC

    The issue impacting access to the Panther console has been resolved following AWS’s remediation. All services are now operating normally. For more details about the AWS incident, you can visit their status page: https://health.aws.amazon.com/health/status Thank you for your patience. Please let us know if you experience any further issues.