Panther Labs incident

Snowflake Data Cloud Incident

Minor Resolved View vendor source →

Panther Labs experienced a minor incident on March 19, 2025 affecting Data Ingestion into Panther (Log Processing) and Investigation, Data Retention, and Search (Data Lake) and 1 more component, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2025, 08:13 PM UTC
Resolved
Mar 19, 2025, 10:58 PM UTC
Duration
2h 45m
Detected by Pingoru
Mar 19, 2025, 08:13 PM UTC

Affected components

Data Ingestion into Panther (Log Processing)Investigation, Data Retention, and Search (Data Lake)Enrichment

Update timeline

  1. monitoring Mar 19, 2025, 08:13 PM UTC

    Snowflake Data Cloud is recovering from a recent incident. Customers in specific regions may experience intermittent delays or timeouts when performing queries or using Snowflake services. You may be affected if your Panther instance is in the following regions: - AWS US-East-1 (N. Virginia) - Affected Snowflake services: Snowflake Data Warehouse (Database), Snowpipe (Data Ingestion), Replication, Snowsight - Potentially affected Panther services: Data ingestion, lookup tables, scheduled queries and rules, ad-hoc queries - AWS US-West-2 (Oregon) - Affected Snowflake services: Snowflake Data Warehouse (Database), Snowsight - Potentially affected Panther services: Lookup tables, scheduled queries and rules, ad-hoc queries For real-time updates on this incident, visit: https://status.snowflake.com/. We will continue to monitor the situation and will update the status page once resolved.

  2. resolved Mar 19, 2025, 10:58 PM UTC

    Snowflake has implemented a fix and the incident has been resolved. Your Snowflake and Panther services should now function as expected. If you experience any other issues related to this incident, please contact Panther support.