Panoply incident

Data sources default destination issue

Minor Resolved View vendor source →

Panoply experienced a minor incident on March 5, 2018, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2018, 01:01 PM UTC
Resolved
Mar 05, 2018, 02:03 PM UTC
Duration
1h 1m
Detected by Pingoru
Mar 05, 2018, 01:01 PM UTC

Update timeline

  1. investigating Mar 05, 2018, 01:01 PM UTC

    We're seeing a rise in failures in several different data sources that use a default destination setting Data sources that their destination was changed are not effected

  2. identified Mar 05, 2018, 01:09 PM UTC

    We've identified the cause and releasing a fix in the next few minutes

  3. monitoring Mar 05, 2018, 01:32 PM UTC

    The fix was deployed and all data sources should work as expected We're monitoring all the sources to confirm the fix

  4. resolved Mar 05, 2018, 02:03 PM UTC

    All data sources work as usual now. Failed sources will complete on retry or next scheduled run